Stella FAQs
Our most frequently asked questions about Stella.
What is Stella?
Stella is a virtual menopause clinic that supports you from perimenopause through postmenopause. Our expert clinicians and health coaches help you understand what’s happening in your body, manage symptoms and feel better faster.
Who can use Stella?
Stella is designed for women between the ages of 35 and 70. Whether your symptoms are mild, you’re still having periods, or if you’re not sure if it’s menopause, we’re here to help.
What does Stella include?
As a Stella patient, you get access to:
- Virtual visits with in-network menopause specialists
- FDA-regulated hormonal and non-hormonal treatments
- Unlimited care coordination and referral support
After your first visit, you’ll also unlock the Stella app, which includes:
- Unlimited wellness coaching with a certified coach
- Symptom tracking and habit-building tools
- Audio support including sleep stories and guided meditations
- A growing library of menopause resources, from workouts and recipes to expert articles
What symptoms does Stella help with?
Stella supports a wide range of symptoms across every stage of menopause. Our clinicians are trained to treat all 34+ recognised symptoms, including hot flashes, night sweats, sleep issues, anxiety, low mood, weight changes, brain fog, vaginal dryness, and more. Whether your symptoms are physical, emotional, or both, we’re here to help you find the right support.
What type of medications does Stella prescribe?
Stella clinicians can prescribe both hormonal and non-hormonal treatments for menopause symptoms, depending on your health history, symptoms and preferences.
This may include FDA-approved hormone replacement therapy (HRT), like estrogen or progesterone, as well as non-hormonal options for sleep, mood, hot flashes and more. All prescriptions are tailored to your individual needs.
Do you prescribe testosterone?
Not yet! But we hope to offer it in some states soon. If you’re interested in testosterone treatment, reach out to us at support@onstella.com to join our waitlist. We’ll let you know as soon as it’s available.
Can I use Stella if I don’t want to take medication for my symptoms?
Absolutely. Medication is just one of the tools we offer—you’re always in control of your care.
If you prefer a non-medication approach, your Stella care plan can focus on lifestyle strategies, wellness coaching and evidence-based guidance to help you manage symptoms naturally. We’ll work with you to find what feels right for your body and your goals.
Does Stella accept insurance?
Yes! Stella clinicians are in-network with hundreds of insurance plans, so you can get expert menopause care covered by your benefits.
What will my insurance benefits cover?
The average copay for a Stella visit is $45, but coverage varies by plan.
To see what your insurance includes, visit us.onstella.com/begin. Once you create an account, we’ll collect your policy details and provide an instant cost estimate.
Stella is also HSA/FSA eligible. If your plan isn’t in-network, we can provide a superbill for you to submit for reimbursement.
Does insurance cover prescriptions? What will my medications cost?
If you’re using insurance, your prescription costs depend on your plan and pharmacy. Most insurance plans cover FDA-approved hormonal and non-hormonal menopause treatments, but exact costs can vary.
You’ll be able to use your preferred pharmacy, and we’ll send prescriptions directly there after your visit. If you’re paying out of pocket, your clinician can help you find affordable options.
How much does Stella cost without insurance?
If your insurance isn’t in-network, you can still access expert menopause care with Stella:
- Initial visit: $200
- Follow-up visits: $90 each
We’ll provide a superbill you can submit to your insurance for possible reimbursement. If your plan includes out-of-network benefits, you could be reimbursed for up to 80%.
How is Stella different from my regular doctor or OB/GYN?
Stella clinicians are menopause specialists. While many general practitioners and OB/GYNs treat menopause, our team focuses exclusively on this stage of life—so you get expert care that’s up to date, personalized, and focused on your specific symptoms.
Do I need lab work?
Not usually. The North American Menopause Society (NAMS) recommends diagnosing menopause based on your symptoms, age, and medical history, not hormone testing. That’s why most people don’t need lab work to get started with care at Stella.
Our online assessment and your virtual visit provide everything your clinician needs to understand what’s going on and build a personalized care plan. If lab work is ever recommended, your clinician will explain why and guide you through next steps.
How much does OptumRx cover?
The entire Stella program is covered by your employer. This means your virtual visits and access to the Stella app are completely covered. Prescriptions are issued on the same day as your visit to your preferred pharmacy. In most cases prescriptions are covered by your PBM.
