Stella FAQs

Stella has everything you need including access to clinical support with board-certified clinicians experienced in women’s health, tailored lifestyle change plans through our menopause app, and prescriptions for FDA-regulated hormone therapy, if right for you.

Get started with our assessment which asks questions about your health. It is designed for those aged 35 to 70 years.

The Stella menopause app gives holistic support through access to live coaches and a library of articles curated by experts, audio meditations, recipes, and more. You can also join our community for regular virtual Q&As with experts.

You can email us at support@onstella.com or call (866) 856-2140 toll free and we’ll get back to you.

Stella costs $200 for the initial consultation. It is $75 for follow-up consultations. We will contact you to review new or changing symptoms, and any side effects every three months. Our customer care team is here to answer any questions you have at (866) 856-2140 toll free or email support@onstella.com.

Some private or employer-designated insurance providers may pay for Stella, but this depends on your specific insurance plan and deductible. You can also opt to pay out-of-pocket and submit your receipts to your insurance provider for possible reimbursement.

You may be able to use your HSA (Health Saving Account) and FSA (Flexible Spending Account) to pay for Stella at checkout.

Once you complete your assessment, you can book your initial 20-minute consultation. It is easy to book a time that suits you. We will email you a link, which you can also find in your portal on our website once you create an account.

Our online consultations use video links that are easy to use. We will email you the link to connect and you can use the camera on your phone, device, or laptop. If you have a question, our customer care team is here to help you find the answers you need.

During your consultation, you can discuss which treatments are right for you with a clinician, such as FDA-regulated hormone therapy.

Prescriptions are sent to your preferred pharmacy for you to pick up. Medications are not included in your consultation cost.

Yes. Our clinicians will review your symptoms and medical history to determine if hormone therapy is right for you. If yes, a prescription is issued to your preferred pharmacy.

Virtual care is convenient. It comes without the travel and waiting time you might experience with an in-person visit.

When you talk to a clinician online you get the same quality advice and a prescription sent to your preferred pharmacy, if right for you. They will review your menopause assessment answers before your consultation so you can make the most of your time.

Our online consultations use video links that are easy to use. We will email you the link to connect and you can use the camera on your phone, device, or laptop. If you have a question, our customer care team is here to help you find the answers you need.

There are more than 30 menopause symptoms and we can help with most of them, such as vaginal dryness, hot flashes, mood changes, sleep issues, bladder problems, brain fog, joint pain, and more!

It is a menopause support app that helps you manage your symptoms including sleep issues, mood changes, weight gain, hot flashes and sweats, brain fog, bladder problems, joint pain, low libido, plus much more. Stella helps you understand how to improve your health now and in later life.

When you download Stella, you get a personalized plan for your specific symptoms, a real-life coach, and progress tracking. You get access to hundreds of menopause-specific articles, including stories from women about what worked for them and their experiences. You can also watch yoga, strength training, and cardio videos. If you want to relax or regain focus, discover our guided meditations, sleep stories, and soundscapes. If you are looking to overhaul your nutrition, choose from our menopause-friendly recipes.

Yes. Research shows that 75% of those who complete a Stella plan report improved symptoms. Stella is recommended by menopause specialists.